01Information and guidance
Start your new chapter with clear, reliable guidance.
Bilingual information sessions to understand rights, services and essential administrative steps.
Welcome & OrientationBilingual support • FR / EN
Who it is for
Support shaped around real needs.
- ✓Newcomers in their first weeks or months
- ✓Women and families seeking practical guidance
- ✓People navigating essential services
What we offer
Practical services, human support.
Bilingual information sessions
Clear, accessible support adapted to each participant’s journey and goals.
Administrative guidance
Clear, accessible support adapted to each participant’s journey and goals.
Rights and services overview
Clear, accessible support adapted to each participant’s journey and goals.
Family-focused orientation
Clear, accessible support adapted to each participant’s journey and goals.
What you can gain
Move forward with greater confidence.
- ✓Understand the next steps
- ✓Find the right services
- ✓Make informed decisions
- ✓Feel supported from the start
How it works
A clear pathway from first contact to the next step.
First conversation
We listen to your situation, needs and priorities.
Personalized guidance
We identify the most relevant service or resource.
Follow-up
We adjust the pathway as your goals evolve.
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Program schedules, eligibility and capacity remain provisional until confirmed by ACCONA.
Ready to begin?
Tell us about your situation.
Our team will help you choose the right next step.